Contents
STRUCTURE OF THE REPORT..................................................................................................................1
Report structure.........................................................................................................................................1
1. LEADERSHIP AND CORPORATE PROFILE .....................................................................................1
Corporate Profile and Overview of the Entity................................................................................1
Strategic Objectives ......................................................................................................................1
Salient Features ............................................................................................................................2
High-level organisational structure................................................................................................2
Chairperson’s Foreward................................................................................................................3
Acting Managing Director’s Report ...............................................................................................3
Chief Financial Officer’s Report ....................................................................................................4
2. GOVERNANCE.....................................................................................................................................5
Board of Directors .........................................................................................................................5
Board Committees ........................................................................................................................6
Company Secretarial Function......................................................................................................7
Risk Management .........................................................................................................................7
Internal Audit Function ................................................................................................................12
Corporate Ethics and Organisational Integrity ............................................................................13
Sustainability Report ...................................................................................................................13
Anticorruption and Fraud.............................................................................................................14
ICT Governance..........................................................................................................................14
Compliance with Laws & Regulations .........................................................................................15
3. SERVICE DELIVERY PERFORMANCE ............................................................................................16
Highlights, Achievements and Challenges..................................................................................16
Game Changer Programmes ......................................................................................................39
Performance against Service Standards ....................................................................................52
Capital Projects and Expenditure................................................................................................53
Construction of Linbro Park sorting buyback facility ...................................................................54
Performance against Institutional SDBIP....................................................................................57
Supply Chain Management and Black Economic Empowerment...............................................62
4. HUMAN RESOURCES AND ORGANISATIONAL MANAGEMENT.................................................64
Human Resource Management ..................................................................................................64
Employee Remuneration.............................................................................................................64
Employment Equity .....................................................................................................................66
Skills Development and Training.................................................................................................66
Disciplinary Matters and Outcomes ............................................................................................68
Employee Wellness.....................................................................................................................68
Employee Benefits ......................................................................................................................74
Occupational Health and Safety Programmes............................................................................75
5. FINANCIAL PERFORMANCE AND EXPOSURE..............................................................................78
Revenue......................................................................................................................................80
Expenditure .................................................................................................................................82
Financial Ratios...........................................................................................................................87
Fruitless and Wasteful Expenditure ............................................................................................87
Financial Forecast for the 2016/17 Financial Year .....................................................................88
Statement of Financial Position...................................................................................................89
Cash Flow ...................................................................................................................................91
6. INTERNAL AND EXTERNAL AUDIT FINDINGS ..............................................................................92
High level overview of progress against 2016/17 Internal Audit Coverage Plan ........................92
Control Environment Assessment for 2016/17 financial year.....................................................93
Progress on Resolving Audit Findings ........................................................................................95
Forensic Audits..........................................................................................................................100